– Respond promptly to IT service requests and incidents raised via phone, email, or the Freshservice ticketing system. – Provide first- and second-level support and troubleshooting for hardware, ...

A former IT technician for Expedia subsidiary Hotwire pleaded guilty Monday morning to allegations of breaking into employee accounts and stealing sensitive information from documents and emails that ...

Every member of the WeloveIT Team is expected to uphold and embody the Core Values of our Organization: Transparency, Value Add, Fair Partnership and Quality. In order to be successful within our Team ...

The growing shortage of technicians serving the trucking industry is not a problem that's going from bad to worse — it's a problem that's going from bad to right off the cliff. First the raw numbers: ...

The auto industry is facing a critical shortage of service technicians, with a projected need for over 400,000 by 2028. To combat this shortage, Ford has partnered with dealerships and TechForce ...