In today’s competitive job market, crafting an impressive IT Help Desk resume is crucial for standing out and securing a six-figure career track. Whether you’re a seasoned professional or a recent ...

Too often, instead of us using technology, technology uses us. As The Post’s tech columnist, I’ve worked for years to put readers like you back in control of your data and devices through ...

Western Technical College Computer Support Specialist students will be offering a technology support help desk for the community from March 7 to April 8. Services will be available online, over the ...

Big Tech’s latest batch of mixed-reality headsets are ready for you, but are they just stopgaps on the way to something else?

Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

SolarWinds has released a hotfix for a critical Web Help Desk vulnerability that allows attackers to log into unpatched systems using hardcoded credentials. Web Help Desk (WHD) is an IT help desk ...

A correction was made to this story. Read below for details. A computer help-desk technician has been charged with trying to defraud networking company Cisco Systems of more than $10 million. Michael ...